Shipping policy
All of our orders are shipped within 1 business day - and they are shipped from our fulfillment center in California, USA.
Next day shipping means the package is handed off to the carrier within 1 business day of your order being placed - excluding orders containing preorder items. If you have any issues with the shipment of your order, do not hesitate to reach out to us via email: lauryn@primals.shop
International orders may be subject to import duties, taxes, or other fees imposed by your local government. Please note that we are not responsible for covering these costs. It is the customer's responsibility to pay any applicable import fees upon delivery.
We also offer free shipping for the following orders:
- US orders over $100 USD value
- International orders over $150 USD value